Case Study: a state government department secures a future-ready train radio system with LEK Consulting

a state government department builds a new train radio system roadmap with LEK Consulting in 4 modules

A state government department was facing technological obsolescence and reduced vendor support for its Digital Train Radio System (DTRS). The department needed to evaluate a wide range of new communications solutions to find a global best-practice outcome while maintaining its existing system. It engaged L.E.K. Consulting for assistance.

L.E.K. Consulting implemented a four-module solution, beginning with a stakeholder problem assessment and culminating in a detailed roadmap for change. The process included evaluating global best practices using a balanced scorecard framework and developing a transition plan to ensure seamless service delivery. As a result, the client received a foundation for selecting the best new DTRS system and a clear implementation plan to guide a smooth transition.