Case Study: Osbourne Pinner Solicitors achieves faster, fully compliant client onboarding with Legl

Osbourne Pinner Solicitors completes 86% of client onboarding workflows in about a day with Legl

Osbourne Pinner Solicitors, a London-based immigration and litigation practice, faced the challenge of a slow and disjointed manual process for client onboarding and compliance checks. They needed a single platform to handle due diligence, risk assessments, and AML screening while providing a seamless digital experience for their clients. They implemented Legl's client lifecycle management platform to address this.

The solution from Legl integrated all required compliance checks into a single, client-facing workflow. This resulted in 86% of clients completing their onboarding, with an average turnaround time of about one day. This saved significant time for the firm, improved client retention, and provided a much smoother initial experience.

Osbourne Pinner Solicitors