Case Study: Harold Benjamin Solicitors speeds up client onboarding with Legl

How law firms use Legl’s straightforward, helpful technology to succeed in a digital-first world

Harold Benjamin Solicitors, a tech-forward UK law firm, wanted to digitise and speed up client onboarding to meet rising client and lawyer expectations. After initially trying to build its own solution, the firm needed a more reliable way to process ID verification and onboard clients efficiently, and chose Legl’s digital client onboarding and payment platform.

Legl implemented its simple, low-risk onboarding solution quickly, with Harold Benjamin up and running within a week. The result was faster client onboarding, improved operational efficiency, and strong performance during busy periods, with little to no data-set failures or queries. Harold Benjamin also valued Legl’s flexibility and openness to feedback, which helped the workflow keep improving over time.

Harold Benjamin Solicitors

Jamie Abrahams

Operations Director