Case Study: Glover Priest achieves faster, more compliant client onboarding with Legl

How Implementing Legl's technology enabled Priest to optimise Operational Proccess

Glover Priest, one of the UK’s top 20 conveyancing firms, needed a faster, smoother way to collect money on account and complete client onboarding. Their old process relied on clients visiting the office for payments and identity checks, which caused delays, created bottlenecks, and risked harming the client experience.

Legl provided its digital client onboarding, payments, and biometric identity verification platform to streamline the firm’s processes. As a result, Glover Priest was able to process nearly 500 conveyancing transactions in 30 days, with 75% to 85% of clients completing onboarding within one day, while also improving compliance, reducing office payment terminals, and saving time and money.

Glover Priest

Ian Bury

Sales & Marketing Manager