Case Study: Avidia Bank streamlines merchant monitoring with LegitScript

Why Avidia Bank Chose LegitScript Merchant Monitoring

Avidia Bank, a growing sponsor bank for ISOs, needed to improve its merchant monitoring to better manage payment risk and ensure compliance. The bank's internal process, which relied on a third-party provider and manual spreadsheets, was time-consuming and inefficient. To streamline operations, they partnered with LegitScript and implemented its merchant monitoring service.

With LegitScript's solution, Avidia Bank gained a comprehensive, all-in-one system that provided accurate, easy-to-understand results. This saved the team significant time and effort in monitoring and investigation. The partnership also delivered cost savings. LegitScript's knowledgeable staff and the high regard in which it is held by card brands provided additional value, allowing the bank to scale its operations safely.

Avidia Bank

Joseph Palombo

Vice President of Payment Risk and Underwriting