Case Study: Avidia Bank streamlines merchant monitoring with LegitScript

Avidia Bank saves six-person team time with LegitScript’s one-stop merchant monitoring

Avidia Bank, a growing sponsor bank for ISOs and payment service providers, faced challenges with its previous merchant monitoring process. Their combination of in-house efforts and a third-party vendor resulted in inefficient manual spreadsheet reports that consumed significant time and effort for their risk team. To streamline operations and improve compliance, they needed a unified solution, leading them to partner with LegitScript for its Merchant Monitoring service.

By implementing LegitScript's solution, Avidia Bank gained a cost-effective, all-in-one system that provided accurate and easy-to-understand monitoring results. This saved the team considerable time and effort, allowing for quicker and more proper reviews of flagged merchants. The bank also highlighted the exceptional support from the LegitScript customer success team. The partnership has enabled Avidia Bank to better scale its operations and leverage data to create a safer payments ecosystem.

Avidia Bank