Case Study: Compass Coffee achieves faster scheduling and stronger compliance with Legion Technologies

Compass Coffee cuts scheduling time from 10 hours to 30 minutes with Legion Technologies

a leading fast-casual restaurant chain faced significant challenges managing labor compliance and scheduling for its 6,000+ employees across 60+ locations during a period of rapid expansion. Manual scheduling took managers up to 10 hours per week, creating inefficiencies and increasing compliance risks, especially with complex Fair Workweek regulations. To address this, they partnered with Legion Technologies and implemented its AI-powered Workforce Management (WFM) platform.

Legion WFM provided an integrated solution featuring AI-driven demand forecasting, automated and compliant scheduling, and a mobile app for employee self-service. The results were substantial: managers reduced scheduling time from 10 hours to just 30 minutes and saved 2-5 hours per day on compliance management. The solution also improved forecast accuracy, streamlined communication, and empowered employees, contributing to one of the industry's lowest turnover rates and supporting the company's continued growth.

Compass Coffee