Case Study: Inland Empire Latino Lawyers Association streamlines legal aid case management with LegalServer

The Many Benefits of Easy-to-Use Case Management Software

The Inland Empire Latino Lawyers Association (IELLA), a non-profit providing family law services, faced a challenge when the COVID-19 pandemic disrupted its paper-based processes for delivering legal aid. They initially adopted a temporary stop-gap system but soon identified LegalServer's case management software as the necessary robust and long-term solution.

By implementing LegalServer, IELLA gained a purpose-built system that was easier to use, navigate, and manage cases with. The platform saved staff and interns significant time through its user-friendly layout and simple reporting tools. LegalServer's onboarding and support teams were also crucial, providing skillful and patient assistance that made the organization feel like a supported partner.

Inland Empire Latino Lawyers Association

Sylvia Quistorf

Executive Director