Case Study: Maryland Legal Aid achieves electronic case transfer and referral coordination with LegalServer

Success with Electronic Case Transfer at Maryland Legal Aid

The customer, Maryland Legal Aid (MDLAB), a provider of legal services to low-income residents across Maryland, faced the challenge of managing complex case information across 12 offices and multiple practice areas. They partnered with the vendor, LegalServer, and utilized its electronic case transfer module to address their specific need for exchanging case referrals with volunteer pro bono agencies.

The solution implemented by LegalServer involved extensive configuration of its platform and the deployment of its electronic case transfer module. This allowed Maryland Legal Aid to seamlessly and electronically share case information and referrals with other agencies, significantly improving their collaborative pro bono work. LegalServer's solution successfully enhanced the organization's efficiency and connectivity across the state.

Maryland Legal Aid