Case Study: Dakota Plains Legal Services speeds legal aid intake and case routing with LegalServer

South Dakota Benefitting from Online Intake to Help Process Requests for Legal Assistance

Dakota Plains Legal Services (DPLS), a legal services provider for Native American and non-Native clients in the Dakotas, needed an efficient way to handle intake for legal assistance requests. The organization turned to LegalServer to implement a solution that would streamline this initial process.

LegalServer provided its Electronic Case Transfer capability and an online intake site. This system automatically directs applicants to the appropriate legal service provider in South Dakota based on their specific legal issue, income, and location. As a result, LegalServer helped DPLS automate its intake, getting cases into the queue to be worked on significantly faster.

Dakota Plains Legal Services