Case Study: Legal Action of Wisconsin streamlines reporting and remote case management with LegalServer

Reports & Accessibility Key for Civil Legal Aid Case Management in COVID Era

Legal Action of Wisconsin, the state's largest non-profit civil legal aid organization, struggled with an outdated case management system that could not support its geographically diverse workforce. The onset of the COVID-19 pandemic made their need for a reliable, web-based solution from vendor LegalServer even more urgent to ensure staff could work remotely and access case information.

The implementation of LegalServer provided a web-based platform that simplified critical reporting for multiple funders and made data easily accessible to all staff, eliminating the need for a third-party reporting system. This resulted in significant time savings and allowed Legal Action of Wisconsin to continue serving its community effectively without interruption during the shift to remote work, thereby providing more services than would have been possible with their previous system.

Legal Action of Wisconsin

Don Tolbert

Database Administrator