Case Study: Lubbock Private Defenders Office achieves better reporting, mobility, and faster onboarding with LegalServer

Lubbock Private Defenders Office Thrives with LegalServer

The Lubbock Private Defenders Office (LPDO), a 501(c) non-profit, faced a challenge with their outdated, on-premise case management system. Their former vendor could not provide the required reporting on case outcomes for their funders, and they sought to move to a cloud-based solution to eliminate local server maintenance. This led them to seek a new vendor, LegalServer, and its case management software.

LegalServer implemented a highly customized, cloud-based system for the organization. The solution provided the necessary enhanced reporting capabilities, mobile support for attorneys, and a streamlined, automated intake process. A key result was LegalServer's ability to quickly onboard and deploy a completely new site for a sudden project, Operation Lone Star. This allowed LPDO to improve internal collaboration and better serve their indigent clients.

Lubbock Private Defenders Office

Shannon Evans

Lubbock Private Defenders Office