Case Study: Legal Aid of West Virginia modernizes case management with LegalServer

Legal Aid of West Virginia Uses Technology to Its Advantage

Legal Aid of West Virginia (LAWV), a statewide non-profit organization, needed to modernize its case management system. Their challenge was to find a cloud-based solution that could be configured to their evolving workflows and provide advanced reporting for both internal management and external funders. They selected the LegalServer platform to address these needs.

LegalServer provided a structured onboarding process and assisted in migrating data and configuring thousands of fields to match LAWV's workflows. The solution from LegalServer enabled staff to access the system from anywhere and gave administrators the ability to update processes as needed. This resulted in management and funders being better informed about the organization's extensive impact across the state.

Legal Aid of West Virginia

Chris Martin

Information Technology Director