Case Study: Indiana Legal Services achieves more efficient, paperless case management with LegalServer

Indiana Legal Services Flourishes with LegalServer’s Case Management Tools

Indiana Legal Services (ILS), the largest provider of civil legal aid in Indiana, faced challenges managing an ever-growing caseload. They needed to streamline and simplify their case management processes to better serve their clients. To address this, they turned to the case management tools from the vendor LegalServer.

LegalServer implemented a suite of tools including Text Messaging, Advanced Grants Management, and customizable Reports. This solution enabled paperless operations, improved collaboration, and saved staff a significant amount of time. As a result, ILS now efficiently handles the lifespan of over 10,000 cases per year with greater ease and flexibility, thanks to LegalServer.

Indiana Legal Services

Jamel Pacha

Technology Director