Case Study: Chicago Coalition for the Homeless streamlines legal intake and case management with LegalServer

Chicago Coalition for the Homeless - Customer Case Study

The Chicago Coalition for the Homeless, a legal aid agency assisting homeless individuals and youth, needed an intuitive and easy-to-maintain case management system. Their attorneys conduct significant on-site outreach, requiring a web-based platform that could be effectively used in the field. They turned to LegalServer for a solution to modernize their legal intake and case handling processes.

By implementing LegalServer's web-based case management platform, the agency successfully migrated its data and gained robust new capabilities. LegalServer’s case handling feature, which uses branch logic to only ask relevant questions, significantly streamlined the legal intake process, making it less burdensome for users. This solution has provided the Chicago Coalition for the Homeless with powerful tools that were not possible with their previous system.

Chicago Coalition for the Homeless