Case Study: Cowlitz County Office of Public Defense boosts productivity with LegalServer

Boosting Productivity in a Public Defender’s Office

The Cowlitz County Office of Public Defense faced significant productivity challenges due to an antiquated and difficult-to-use case management system. Their legacy software made conflict checks and storing discovery cumbersome and was only accessible from within the office, hindering the work of its twelve attorneys. They turned to the vendor, LegalServer, for a new solution.

By implementing LegalServer's web-based case management system, the office gained remote accessibility and a highly configurable platform. LegalServer provided custom forms and flexible workflows tailored to the office's specific needs. The solution resulted in more accurate work with fewer mistakes, a greater depth of client information, and a much more efficient and effective operation for the public defenders.

Cowlitz County Office of Public Defense

Tina Rider

Office Manager