Case Study: Community Legal Assistance Society achieves flexible, efficient legal case management with LegalServer

A Better Approach to Non-Profit Legal Services in Canada

The Community Legal Assistance Society (CLAS), a non-profit legal services organization in Canada, needed a case management solution for its new SHARP Workplaces program, which provides legal support for victims of workplace sexual harassment. They required a system that was highly customizable to adapt to their evolving data needs and could streamline their intake and operational processes. They chose LegalServer's case management platform to meet this challenge.

By implementing LegalServer, CLAS gained a flexible system that allowed them to add custom data fields and processes as their program developed. The solution enabled more efficient team collaboration, eliminated paper files through digital forms, and provided robust reporting tools. LegalServer's software delivered significant time savings for staff by simplifying timekeeping and case tracking. The onboarding process itself helped CLAS refine its workflows, and the vendor's support resources, including a user community listserv, provided valuable ongoing assistance.

Community Legal Assistance Society

Angela Leung

Program Coordinator