Case Study: Lothian Pension Fund achieves rapid, paperless signing and 97% printing reduction with Legalesign

Lothian Pension Fund Procures Legalesign for E-signature

Lothian Pension Fund, which manages around £8 billion for over 80,000 members, needed a secure remote signing solution when lockdown closed offices and staff began working from home. The fund’s legacy process was paper‑intensive, slow and complicated for multi‑party signings, and they had strict GDPR and data‑sovereignty requirements that meant UK‑hosted storage was essential.

They chose Legalesign for its UK‑based data centres, GDPR retention controls and an intuitive platform with a central management database for multi‑user oversight. The switch cut document turnaround from up to five days to under a day, eliminated about 97% of printing, enabled 149 document exchanges in the first nine weeks, and noticeably improved staff productivity and auditability.

Lothian Pension Fund

Jane McKeown

Senior Legal Counsel