Case Study: James Brearley improves online application processing with Legalesign

How James Brearley improved their online application process with Legalesign

James Brearley, an investment management and dealing services provider, was struggling with a slow, manual online application process that created extra admin work, delays, and errors for staff and clients. To improve the experience, they turned to Legalesign eSignature to automate document signing and streamline their application workflow.

Legalesign implemented a simple, quickly deployed solution with Direct Links, customisable Teams, and standardised country-code dropdown fields. As a result, James Brearley processed applications faster, reduced data errors, shortened form completion times, and improved client satisfaction, with positive feedback and no reported issues.

James Brearley

Paul Fisher

IT Manager