Case Study: Top 3 Global P&C Insurer Company achieves 11.8% legal bill savings with Legal Solutions Group

How LSG Saved a Top 3 Global P&C Insurer 11% Per Invoice with Legal Bill Review

Top 3 Global P&C Insurer Company engaged Legal Solutions Group to audit its litigation invoices using Legal Bill Review (LBR). The $45B+ market-cap insurer was seeing widespread Guideline Non-Compliance (GNC) — invalid UTBMS and expense codes, unapproved timekeeper codes, and non‑reimbursable charges such as delivery expenses — creating overbilling risk and inconsistent e‑billing compliance after a prior vendor relationship with Thomson Reuters.

Legal Solutions Group implemented its AI-enabled, expert-backed LBR (integrating platforms like Mercury® ELM and LEDES workflows) to auto-code, validate, and apply proprietary GNC rules, then finalized reductions with law firms. The review cut billed amounts from $99,001,000.72 to $87,314,000.75, producing $11,686,000.97 in total savings (11.8%) and an additional LSG-identified $2,920,000.50 (2.9%), while improving invoice-format compliance and e-billing controls.