Case Study: West Virginia Department of Environmental Protection achieves streamlined case management and customizable reporting with Legal Files Software

WV Department of Environmental Protection - Customer Case Study

The West Virginia Department of Environmental Protection’s Office of Legal Services needed a modern, centralized case-management system to replace an outdated, costly setup that couldn’t track documents, email, time entries, or support billing back to multiple divisions with differing reporting needs. The Office required robust search and reporting capabilities to manage a wide range of matters—from enforcement and permitting to litigation and research—while improving collaboration across teams.

They implemented the customizable Legal Files system in partnership with the vendor, receiving hands-on training and report development support. The result: one central repository for documents and timekeeping, faster and more flexible reporting by division, easier case collaboration and reuse of work product, remote access for staff, and significantly improved operational visibility and efficiency.

WV Department of Environmental Protection

Lynn Dunlap

WV Department of Environmental Protection