Legal Files Software
23 Case Studies
A Legal Files Software Case Study
Rheem Manufacturing Company, a leading global maker of heating, cooling and water‑heating products, was overwhelmed by a growing volume of product claims, photographs and emailed patent/trademark documents spread across multiple facilities. Their existing systems couldn’t attach or retrieve files easily, forcing staff to print and store paper files, ship records between offices, and contend with limited filing space and slow access.
Rheem implemented Legal Files across offices with data/document conversions, training and Microsoft Office integration to create a customizable, central “virtual file cabinet.” The system gave immediate access to attorneys and staff, streamlined reporting, eliminated the need for expanding paper archives, improved team efficiency, and added automated notifications for contracts and key milestones.
Lisa Ricca
Claims Manager