Case Study: Heritage-Crystal Clean (HCC) achieves streamlined legal operations and automated contract management with Legal Files Software

Legal Files’ Versatility Improves Operations for Small Legal Department

Heritage‑Crystal Clean, a national provider of parts cleaning, oil recycling and waste management with 90 branches serving over 91,000 locations, faced a disorganized legal function: an outdated system that fell out of use, files and emails scattered across paper and drives, and no automated reporting—making routine tasks slow and error‑prone.

After documenting detailed requirements from each team, the company selected Legal Files and deployed it in phases. The system centralized matter and contract records, automated notifications and reporting, enabled mobile capture and time/expense tracking, and improved document versioning. As a result the legal team became more efficient, responsive and unified, saving time on administration and delivering clearer, more accurate reporting.

Heritage-Crystal Clean (HCC)

Samantha Corso

Legal Operations Manager