Case Study: James Law Group achieves better case management and increased productivity with Legal Files Software

James Law Group chooses Legal Files because a product is only as good as the people behind it

James Law Group is a full-service Missouri law firm (personal injury, workers’ compensation and criminal defense) with one office and 14 users. After a prior bookkeeping program failure that cost the firm its data, office administrator Lynne James prioritized not just functionality but vendor stability, trustworthiness and hands‑on support when evaluating case management options.

The firm chose Legal Files in 1997 because its features fit the office’s needs and the team was straightforward and knowledgeable; the software was integrated into day‑to‑day workflows and the browser‑based system enabled secure remote access. The result has been improved case and firm management, higher productivity, responsive tech support, ongoing upgrades (with the firm contributing feedback) and long‑term satisfaction with the vendor.

James Law Group

Lynne James

Office Administrator