Case Study: Illinois Education Association achieves streamlined matter, document and email management with Legal Files Software

Illinois Education Association chooses Legal Files for its matter/document/email management tools

The Illinois Education Association (IEA), a 130,000‑member organization representing educators across Illinois with three legal offices, faced fragmented case management that hindered collaboration. Their legacy system only tracked basic case data, so attorneys and staff stored documents, emails and phone logs locally with inconsistent naming and time‑consuming sharing processes.

In fall 2012 IEA implemented Legal Files to centralize matter, document and email management, adding features like electronic document routing and automated document generation with searchable, file‑linked storage. The department now operates more efficiently as one team, reduces administrative work so attorneys can focus on member advocacy, and benefits from ongoing vendor training and support.

Illinois Education Association

Ann Holmes

Legal Services Department