Case Study: HelpLine achieves highly available healthcare hosting with Leaseweb

HelpLine - Customer Case Study

HelpLine, a ServiceLine company serving the healthcare industry, needed highly accessible and highly available hosting for its Careware+ software platform because more than 400 field nurses and care providers depend on mobile access 24/7. The company’s challenge was to support hundreds of concurrent users with an ICT infrastructure and hosting environment that could meet strict uptime and performance requirements, and it worked with Leaseweb to address this.

Leaseweb implemented a VMware private cloud hosting solution with its highest Platinum SLA, plus shared NetApp storage for backup and redundancy, while Leaseweb engineers managed and maintained the virtual environment. The result was a more flexible and efficient infrastructure that made it easier to scale CPU and memory, improved data transparency for users across the organization, and significantly boosted productivity.

HelpLine

Hereward Burgers

Managing Director