Case Study: Milestone Health Care Quality Units (HCQU) centralizes training and saves $7–10K annually with LearnUpon

Why this Non-Profit Deserves a Fortune 500 LMS

Milestone HCQU West is a non-profit in western Pennsylvania that provides free training to caregivers of people with developmental disabilities. Facing an outdated, costly LMS, no dedicated IT staff, and strict budget and accessibility constraints, they needed an affordable, reliable system that could track SCORM/xAPI content, instructor‑led sessions, webinars and self‑directed learning for users with varied technology and skill levels — plus responsive ongoing support.

LearnUpon provided an easy-to-use, configurable platform with branded portals, SCORM & xAPI support, and excellent customer service. By consolidating all training data in one place, simplifying reporting and self-service access, they improved learner experience and administrative efficiency and saved Milestone an estimated $7,000–$10,000 annually.

Milestone Health Care Quality Units (HCQU)

Leslie Dollman

MIS Administrator