Case Study: Telkonet reduces partner support by 90% and scales reseller training with LearnUpon

Telkonet grows its reseller business with an online university

Telkonet, maker of the EcoSmart energy management system, needed to scale partner training beyond unsustainable face-to-face sessions while accurately tracking performance and working with limited internal technical resources. Their goals were to deliver on-demand training at scale, certify and re-certify resellers, and gain visibility into course completion and effectiveness to protect their brand and service quality.

They implemented LearnUpon’s LMS to create the branded EcoSmart University, using SCORM and Tin Can content, automated certification/recertification, reporting, and multilingual support. The solution made training easy for admins and learners, improved tracking of partner qualifications, and cut installation support needs by 90% while boosting course completion and enabling continuous course improvement.

Telkonet

Bridget Donofrio

eLearning Developer