Case Study: Phalcon achieves 90% course engagement and streamlined workforce training with LearnUpon LMS

Phalcon Soars with an LMS Made for Workforce Training

Phalcon, Ltd., a leader in electrical and wireless infrastructure engineering and construction across the eastern US, needed a learning solution to train a diverse, fluctuating workforce of office and field employees. Their main challenges were delivering onboarding and safety training to field staff with varying tech skills, nurturing talent development for professional and management employees, and hosting a range of programs and assessments for up to thousands of craft and hundreds of office workers.

They chose LearnUpon for its ease of use, strong customer support, multi-portal functionality and flexible user roles, launching two child portals—Phalcon Training for frontline workers and Phalcon Learning for office-based talent development—each managed by designated administrators. The rollout achieved strong participation (a landmark course reached 90% engagement), produced actionable data that identified knowledge gaps, and established two successful learning tracks with plans to continue refining training.

Phalcon

Einat Dorobantu

Director of Strategy and Implementation