Case Study: mytaxi achieves rapid onboarding of 10k+ drivers in 5 weeks with LearnUpon

LearnUpon drives a successful launch for mytaxi’s Irish fleet

mytaxi (formed when Hailo merged into Daimler subsidiary mytaxi) needed to migrate thousands of Irish drivers to a single app and brand ahead of launch. With over 10,000 Hailo drivers to retrain and differences in workflows and imagery that could disrupt service, the company faced a tight timeline and high risk of confusion at launch.

LearnUpon provided a quick-to-deploy, mobile-responsive, and highly scalable learning platform with dedicated customer success support. The team designed, built, tested and rolled out the migration training in five weeks, successfully training 10,000+ drivers and enabling a smooth app launch with minimal service disruption.

mytaxi

Niall Carson

Head of Sales