Case Study: Cooper University Health Care enhances leadership performance reviews and skills gap analysis with Learnsoft

Cooper University Health Care - Customer Case Study

Cooper University Health Care required a customized solution for its learning and talent management systems. The health system needed its TMS module to be tailored so it could identify emerging and top leaders using a specific 3x3 Performance vs. Potential Matrix, which was a key part of its review process.

Learnsoft created a custom performance review process with the required 3x3 matrix to target leadership development. This solution was integrated with Learnsoft’s LMS to identify skill gaps. As a result, Learnsoft also upsold additional modules, leading to a 40% increase in monthly recurring revenue from this client.

Cooper University Health Care

Bridget McCormick

Assistant Vice President of Organizational Effectiveness and Learning