Case Study: Penn Foster Group achieves lower essay returns and faster completions with Learnosity AI Feedback

Penn Foster Group cuts essay returns below 5% with Learnosity

Penn Foster Group, an online education provider, faced the challenge of delivering high-quality, consistent feedback on student essays at a massive scale. With over 90,000 students, their self-paced model led to frustrating delays, inconsistent grading, and a high volume of returned submissions. They partnered with vendor Learnosity and its product Feedback Aide to address these issues.

Learnosity implemented its AI-powered Feedback Aide, which provided students with automated, rubric-aligned feedback before official submission. This solution dramatically reduced essay return rates from 44% to under 5%, increased 30-day course completion rates by over five percentage points, and resulted in significant cost savings for Penn Foster. The vendor's tool delivered a better student experience and helped the organization scale its affordable, quality education.

Penn Foster Group