Case Study: Change Lingerie boosts sales and product knowledge with Learningbank

More Sales and Greater Product Knowledge with the Help from Platform

Change Lingerie, a global lingerie retailer with over 200 stores, needed a more efficient way to distribute product knowledge and training to its widespread employees. Their previous method of internal newsletters was not sufficient for keeping staff informed on frequent new product launches. They turned to Learningbank and implemented its Learning Lifecycle Platform to centralize and improve their training processes.

Using Learningbank's platform, Change Lingerie created short product knowledge videos and follow-up tests, which are distributed digitally. This solution led to measurable results, including sales increases on specific products featured in the videos and completion rates exceeding 95% for onboarding and GDPR training. Learningbank's tools also enabled effective tracking of these metrics across the company's hierarchy, blending digital learning into the company's culture and directly supporting higher sales.

Change Lingerie

Emil Solhøj Nørgaard

International Retail Coordinator