Case Study: the State of Tennessee improves data-driven decision-making with Learning Tree International Tableau training

Strategic Technology Solution Provider - Customer Case Study

The State of Tennessee's central IT organization, Strategic Technology Solutions, faced the challenge of creating a "Culture of Data" to improve decision-making and citizen engagement. Challenges included inconsistent data architecture, a lack of transparency, and insufficient tools for sharing data. To address this, the state purchased Tableau software and partnered with vendor Learning Tree International to provide training.

Learning Tree International delivered instructor-led Tableau training to 70 state IT employees. The solution equipped staff with the skills to create interactive dashboards and leverage real-time data. As a result, a dedicated Tableau support team was established, and employees reported a 20% performance improvement and a 45-point average knowledge gain from the training, enabling them to convert reports and build new data visualizations for government use.