Case Study: UNC REX Healthcare streamlines prenatal class registration and payments with Learning Stream

UNC REX Healthcare - Customer Case Study

UNC Rex Healthcare’s pregnancy and parenting program was struggling with an antiquated, error-prone registration and payment process for classes like Prenatal Yoga and Baby Care Basics. After a thorough HIPAA and Payment Card Industry review, UNC Rex Healthcare selected Learning Stream’s registration management solution to replace manual, time-consuming workflows.

Learning Stream implemented its registration software quickly and with minimal training, providing strong ongoing support and integrated payment processing so registrants must pay to enroll. The result was immediate and measurable: fewer registration errors, eliminated chasing of unpaid registrations, faster enrollment, and staff able to refocus on educating expectant families rather than administrative tasks.

UNC Rex Healthcare

Robin Deal

Program’s Perinatal Services Manager