Case Study: Illinois State Retirement System achieves streamlined workshop registration and improved reporting with Learning Stream

Illinois State Retirement System - Customer Case Study

The Illinois State Retirement System (ISRS) ran pre- and post-retirement workshops but relied on an internal, paper-heavy process with manual data entry, scheduling and reporting. To reduce paperwork and improve accountability, ISRS partnered with Learning Stream to replace the labor‑intensive workflow.

Learning Stream implemented an online registration and agency-approval workflow so employees sign up online, receive confirmations, are automatically scheduled once approved, and participation is recorded in an accessible registrant database. After one year with Learning Stream the registration process is simpler and more efficient, requires less paperwork, produces accurate participation records for reporting/auditing, and has led to higher user satisfaction and fewer complaints.

Illinois State Retirement System

David Bain

Illinois State Retirement System