Case Study: The Entertainer achieves blended learning transformation with Learning Pool Limited

The Entertainer boosts learning engagement to 95% with Learning Pool Limited

The Entertainer, the UK's largest independent toy retailer, faced a challenge with its outdated, paper-based training system for over 1,600 staff. This system was costly, difficult to update, and resulted in inconsistent delivery and low learner engagement. Partnering with vendor Learning Pool, they sought a more efficient blended learning solution using the Learning Pool Platform, Library Content, and Authoring tools.

Learning Pool implemented "The EnterTrainer," a branded online platform pre-populated with off-the-shelf lessons and custom content. This solution led to 100,000 course completions in 18 months and 95% audience engagement. The results included an £8,000 annual saving on assessment costs, an increase in overall customer satisfaction from 79% to 81%, and more staff completing their training successfully and quickly.

The Entertainer