Case Study: Smarter Digital Services achieves accessible digital training at scale with Learning Pool Platform

Smarter Digital Services cuts mileage costs by 94% with Learning Pool Limited

Smarter Digital Services, a team from Tunbridge Wells Borough Council, faced the challenge of helping thousands of UK public-sector organizations meet strict digital accessibility regulations deadlines. This task was made more difficult by the COVID-19 pandemic, which eliminated their ability to deliver face-to-face training. They partnered with vendor Learning Pool and utilized the Learning Pool Platform to develop a new, interactive e-learning solution.

Learning Pool provided the tools necessary for Smarter Digital Services to rapidly create and distribute accessible online courses. The solution's success was measurable, with 783 people attending their webinar series and 30 organizations adopting the training. This led to a 94% reduction in travel costs, a wider audience reach beyond their region, and most importantly, ensured public-sector bodies could comply with their legal duties on accessibility.

Smarter Digital Services (Tunbridge Wells Borough Council)