Case Study: Northumberland County Council achieves 80% reduction in training costs with Learning Pool Limited

Northumberland County Council - Customer Case Study

Northumberland County Council, responsible for learning and development for roughly 6,000 staff across a large geographic area, faced fragmented systems, slow and unreliable training data capture, and high in‑person training costs averaging £20 per employee per hour. Seeking a cost‑effective, flexible solution to support talent management and performance development, the council engaged Learning Pool Limited to modernise its learning infrastructure, including a Moodle‑based LMS and bespoke e‑learning content.

Learning Pool Limited implemented a tailored, centrally managed LMS with dedicated consultant support, site administration and self‑service functionality, plus custom content and individual development plans. Within a year the council reduced delivery costs by 80% (from £20 to £4 per employee per hour), saved over 10,000 hours of classroom delivery and 1,200 hours of administration time, set up 5,800 staff accounts with individual plans and now averages 500+ logins per week — while also cutting CO2 emissions and improving consistency and scalability.

Northumberland County Council

Paul Brooks

Learning & Organisational Development Manager