Case Study: National Express transforms remote learning with Learning Pool Platform

National Express reaches 100% coach driver training adoption with Learning Pool Limited

National Express, the UK's largest coach network, faced the challenge of consistently training its remote and time-poor coach drivers. Their training was historically delivered face-to-face with resources scattered across different formats and locations. They partnered with vendor Learning Pool and implemented the Learning Pool Platform to create a centralized, accessible digital learning solution.

Learning Pool provided a highly customizable platform, which National Express branded as 'iLearn'. The solution supported multi-device learning, allowing drivers to complete courses on their own smartphones in their own time. This transformed the learning culture, saved employees time, and made training more seamless. The positive feedback has led to plans for 100% user reach among all coach drivers for mandatory training.

National Express