Case Study: First Friday boosts retail learning engagement with Learning Pool Platform

First Friday launches Learning Pool Platform in February 2016 with Learning Pool

First Friday, a UK-based change management and training business, partnered with Learning Pool to tackle key challenges in retail L&D. Their issues included engaging a distributed workforce, managing admin-intensive systems, and overcoming low course completion rates. To address this, they worked with Learning Pool to create a digital social learning and communications platform.

Learning Pool built a collaborative platform with social learning and gamification at its core. The solution integrated seamlessly with existing systems and was designed to empower staff and improve customer service. After its launch, First Friday reported fantastic response and interest from a wide range of organizations, demonstrating the solution's broad appeal.

First Friday