Case Study: Digital Unite achieves scalable digital inclusion training with Learning Pool Platform

Digital Unite helps 18m UK adults tackle low digital skills with Learning Pool Limited

Digital Unite (DU), an organization tackling digital exclusion in the UK, faced the challenge of supporting a diverse network of external project managers and champions. These users had vastly different needs, resources, and expertise, and DU could not mandate how they used the platform. To empower these organizations, DU partnered with vendor Learning Pool to utilize their Learning Pool Platform, seeking a solution that was ready-to-go and easy to onboard for a wide variety of users.

Learning Pool implemented a solution on their platform that was straightforward to scale and easy to run. This included a bespoke registration module for safe and simple user onboarding, pre-configured reporting dashboards, and the use of automated "Waves" functionality to drive engagement. The result was a system that did the heavy lifting for project managers, enabling Digital Unite to effectively support a growing network of champions and significantly improve digital skills across the UK.

Digital Unite (DU)