Case Study: The Mars Agency achieves 74% course completion and boosts digital IQ with LearnCore

The Mars Agency Grows its Talent with LearnCore

The Mars Agency, a 42‑year‑old integrated retail marketing firm, needed to raise its employees’ digital IQ across all departments as commerce shifted from in-store to online and everywhere. Previous efforts—emails, book suggestions and monthly lunch‑and‑learns—failed to drive measurable learning, were time‑consuming, and offered no reliable feedback or validation, so the agency wanted a concise, relevant program with assessments and incentives that fit into day‑to‑day work.

They launched Operation Digital using LearnCore’s CLaaS to build a five‑course, bite‑sized curriculum delivered via SSO to US and Canadian teams, combining hands‑on activities, rewards and robust tracking. Nearly 300 employees enrolled with a 74% average completion rate, strong learner satisfaction (improved navigation of platforms like Instagram, praise for engaging delivery and ease of use), and clearer analytics to identify skill gaps—turning previously unengaged staff into measurable top performers.

The Mars Agency

Janine Flaccavento

SVP Operations