Case Study: On Controls achieves increased reseller sales and fewer support calls with LearnCore

On Controls - Customer Case Study

On Controls, a company that turns iOS and Android devices into universal remotes for audio/video and home automation, needed a scalable way to train resellers, prove knowledge retention, and cut support overhead. Live training was time-consuming and hard to measure, and the team wanted a faster route to ROI from their training investment.

They implemented LearnCore (a Showpad company) for video-based courses, progress tracking, and easy updates. Within two weeks they saw positive ROI, reduced weekly training time from 20 hours to about 30 minutes (a 4,000% improvement), fewer basic support calls, and increased products sold per reseller.

On Controls

Hannah Webber

Director of Operations