Case Study: nbkc bank doubles knowledge retention with Learn Amp

nbkc bank doubles knowledge retention with Learn Amp

nbkc bank, a fast-growing banking innovator, faced the challenge of adapting its learning and development for a hybrid workforce while ensuring compliance in a highly regulated industry. They needed a centralized, searchable knowledge hub that was both flexible and engaging. To meet this challenge, they partnered with the vendor Learn Amp to implement its unified learning and engagement platform.

By implementing Learn Amp's platform, nbkc bank created a combined learning and knowledge management hub. The solution centralized information into a logical, searchable taxonomy and introduced features like Q&A with experts and content sharing. This led to measurable results, including a doubling of knowledge retention from their onboarding program and over $12,000 in annual time and cost savings. Learn Amp enabled a major behavioral shift towards decentralized knowledge sharing, with employees sharing content over 25,000 times.

nbkc bank