Case Study: Ten Academy builds a global learning community with Learn Amp

How Ten Group built a vibrant global community through knowledge sharing and decentralised learning

Ten Academy, the social learning community of global lifestyle concierge business Ten Group, faced the challenge of rapidly scaling their workforce while maintaining a high standard of service. They needed a digital home for L&D to improve onboarding, connect their global employees, retain key talent, and reduce reliance on costly in-person training. To address this, they partnered with vendor Learn Amp to implement its People Development Platform.

Learn Amp provided a social and collaborative learning platform that enabled decentralized knowledge sharing and structured development pathways. The solution led to significant results for Ten Academy, including a 21% reduction in global employee turnover, $500k in savings on training and travel costs, and a 17-point increase in global NPS. The platform achieved 97% user engagement and was instrumental in maintaining development and community during the pandemic.

Ten Academy

Andrew Long

Global CCO