Case Study: Mattress Firm achieves faster releases and better POS experience with Leapwork

Mattress Firm boosts releases with Leapwork and drives a 175% increase in fixes and enhancements

Mattress Firm, the largest specialty mattress retailer in the U.S., faced a significant challenge with its Microsoft Dynamics 365 system. Their previous attempts at test automation failed to deliver, forcing a return to inefficient manual testing that slowed down operations and hindered their ability to ensure a reliable point-of-sale experience for customers.

By implementing Leapwork's visual, AI-driven automation platform, Mattress Firm found a smarter path to end-to-end testing. The solution enabled them to automate all priority test scenarios within 90 days. This resulted in a 175% increase in fixes and enhancements per release and delivered a measurably improved POS experience, allowing them to release with confidence.

Mattress Firm