Case Study: Outback Deck books more consultations and answers every call with Leaping AI

Outback Deck answers calls in 7 seconds with Leaping AI

Outback Deck, an outdoor living and deck company, faced the challenge of missing critical consultation calls during their short, busy spring and early summer season. These calls often come in during evenings and weekends, and any missed opportunity is lost until the following year. To address this, they implemented a voice AI service from Leaping AI to ensure no lead went unanswered.

Leaping AI provided a solution that answers inbound calls in approximately seven seconds and follows up on aged leads. The implementation allowed Outback Deck to cover all hours and convert more incoming leads into consultations. While specific metrics for Outback Deck were not provided, Leaping AI's other home improvement customers have seen significant results, such as booking nearly $100,000 in appointments within days and reducing customer acquisition costs.

Outback Deck