Case Study: Maverick Windows captures after-hours leads with Leaping AI Voice AI

A big Window Replacement Company uses Voice AI to capture After-Hours Leads

Maverick Windows, a leading Texas-based window replacement company with over $18 million in annual revenue, faced the challenge of missing valuable after-hours calls from homeowners. Like many home service businesses, their call center operated on a standard schedule, causing them to lose potential sales every evening and weekend. Each missed call represented a project worth up to $16,000 and a risk that the customer would contact a competitor. To capture these leads, they partnered with vendor Leaping AI.

Leaping AI implemented its voice AI technology to automatically answer and handle after-hours inbound calls. The solution schedules appointments, collects project details, and qualifies leads, providing an immediate response when the office is closed. As a result, Maverick Windows now schedules several appointments per week that would have been missed, capturing potential revenue opportunities worth hundreds of thousands of dollars each month without needing to staff a 24/7 call center.

Maverick Windows