Case Study: NTT Group achieves unified business processes and system visibility with LeanIX and Signavio

NTT Group standardizes 810 business processes with LeanIX

NTT Group, a leading global telecommunications company, faced challenges in standardizing operations and utilizing data across its thousands of siloed IT systems. To drive its digital transformation and provide greater value, the company needed to improve visibility and establish a common language between business and IT. They turned to vendor LeanIX and its solutions to help centralize optimization.

By implementing SAP LeanIX and SAP Signavio solutions, NTT Group established a single source of truth for its architecture and centralized its process management. The results for the customer included unified business processes, the resolution of cross-functional issues, and significant cost savings. LeanIX's solutions contributed to a 98% reduction in launch issues for ERP migration projects and enabled the standardization of 810 business processes and the management of 1,017 system interfaces.

NTT Group